Shipping policy

Shipping Policy

Last updated: August 2026

At HorologyHub, every timepiece is handled with the utmost care during packaging and shipment.

1. Processing Time Orders are typically processed and dispatched within 1–3 business days of payment confirmation.

2. Shipping within the EU We ship to all EU countries. Delivery times vary by destination but are generally 2–5 business days after dispatch.

3. International Shipping We also ship internationally outside the EU. Delivery times and any applicable customs duties or import taxes are the responsibility of the buyer.

4. Insurance All shipments are fully insured for the declared value of the timepiece. We strongly recommend inspecting your package upon delivery and reporting any damage immediately.

5. Packaging Each watch is carefully packaged to ensure safe transit, reflecting the premium nature of our timepieces.

6. Tracking Once your order has been dispatched, you will receive a tracking number via email so you can monitor your shipment.

7. Delays HorologyHub is not responsible for delays caused by customs, carrier disruptions, or circumstances beyond our control.

8. Contact For shipping-related questions, please contact us via our website.